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Home > Our Excellent Partners

Our Excellent Partners

Upward steps - Partnership progress with SMIERY
Moving forward, together
Four pillars of a great manufacturing partnership
I. Aligned Values
The foundation of long-term trust
  • Open to DFM suggestions — not "my drawing cannot be changed"
  • Looks beyond unit price — considers yield, lead time, communication, and rework costs
  • Understands quality takes time — no "I need it yesterday" rush orders
  • Clear requirements, complete documentation, quick responses
II. Shared Quality Standards
Clear expectations, no surprises
  • Clear acceptance criteria — IPC Class 2/3, special testing, etc.
  • Practical yield expectations — a clear plan for handling non-conforming units
  • Raises issues early and addresses them openly — no complaints after delivery
III. Matched Scale
Right-sized for mutual growth
  • Realistic volume expectations — doesn't demand Fortune 500 pricing
  • Places repeat orders for the same product — not "one and done"
  • Pays on time, honors payment terms as agreed
𝄞 IV. Smooth Communication
Efficient, clear, respectful
  • Clear point of contact — a designated decision-maker
  • Timely responses at key milestones — no internal process bottlenecks
  • Respects manufacturer's need for reasonable margins and lead times